Features Pricing Connect with Technician Schedule a Walkthrough Scholarship Submit a Ticket Check a Ticket Free Trial Contact Us Support Blog

Submit a Support Ticket

If you have a question but don’t have time call or it is after hours, you can send us a support ticket through DanceWorks Online.


Screenshot of DanceWorks Online home page with Help menu bar open.

To Submit a Support Ticket:

  • Click on the main menu(3 horizontal lines) in the top left corner of DanceWorks.
  • Select help.
  • Select Submit Support Ticket.
  • The Akada Support Center will open in a different tab or window.
  • Fill in your contact information and add your question or issue* in the Message Body.
  • Click the Next button.
  • Click the green Submit Ticket button.
Screenshot of DanceWorks Online Support Center.
Screenshot of DanceWorks Online Support Center.


*When submitting a ticket please include as many pertinent details as possible. For example, If you’re having a problem with an account or transaction include the account name, transaction date, amount, along with a description of the problem. This allows us to look at the issue in question and cuts down on the number of questions we need to ask allowing us to get you an answer as quickly as possible.





Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.