My Account

The “My Account” screen found on the admin menu allows you to control your studio’s contact information that stays on file with Akada Software. Here you can update the studio owner’s name address, phone number, and email address. You can also see your studios max number of students, and view and update the credit card that we bill each month. Finally, you can also cancel you DanceWorks Online subscription from here. Hopefully you’ll never feel the need to do that .

 

To Navigate to My Account Screen:

• Click on the DanceWorks main menu in the top left corner of the screen (3 lines).
• Select Admin.
• Click “My Account.”

 

Updating Contact Information:

To update your contact info simply click in the desired field, make the necessary changes, and click the Update Account Information button.

Canceling Subscription:

Should you decide to cancel your subscription simply click the cancel button. You receive an automated confirmation email and we will be copied to it.

Note: We bill on the 1st of each month and do no issue refunds once your card has been charged. If you wish to cancel it is best to do it towards the end of the month. 

If you’re having specific issue with DanceWorks give us a call or connect to one our out technicians through the help menu and we’ll be more than happy to discuss them with you and work to resolve them for you.

Update Credit Card Information:

To change the credit card that we bill each month scroll down the credit card section, enter the new card number, expiration date, billing address (or click same as above), and then click the Update Card Information button. You’ll see the last 4 digits and the expiration date displayed above.