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The Clear School Data screen in DanceWorks Online allows you delete pieces of data, including transactions, from your entire database with one function versus having to go account by account or class by class. Unlike the desktop version of DanceWorks, transactions in DanceWorks Online are not tied to specific sessions. Deleting any transaction permanently removes it from … Continued
The “My Account” screen found on the admin menu allows you to control your studio’s contact information that stays on file with Akada Software. Here you can update the studio owner’s name address, phone number, and email address. You can also see your studios max number of students, and view and update the credit card … Continued
Akada enables you to send emails to parents, students, or staff. Additionally, you can email a class, a specific group of classes, or group codes. Emails can be sent using the main studio email address or from your user email address. You can email receipts, statements, confirmations, as well as several other reports. We’ll talk … Continued
DanceWorks Online Search Function: The search function in DanceWorks Online is a quick and handy way of finding an account or student from any screen in DanceWorks. Simply start to type what you are looking for and the accounts or students related to your search entry will populate. You can enter partial names, email … Continued
We are constantly working to improve DanceWorks Online mostly based off of input from our customers. When changes are made they are published and updated for everyone. When we publish and update you will receive a notification or you can check anytime by clicking on the updates link from your DanceWorks Online home page. Once … Continued
There are any number of reasons that you you may need to issue a refund to a customer and several possible outcomes that you may be seeking from said refund. Your goal for your client will dictate the steps that need to be taken to do the refund properly for account balance and book keeping … Continued
When preparing for a new dance year you can add a session to your DanceWorks Online database giving you the ability to differentiate between a current year’s classes and the upcoming year’. This allows you to start taking enrollment while the current year is still in progress. To Add a Session to DanceWorks … Continued
If you have a question but don’t have time call or it is after hours, you can send us a support ticket through DanceWorks Online. To Submit a Support Ticket: Click on the main menu(3 horizontal lines) in the top left corner of DanceWorks. Select help. Select Submit Support Ticket. The Akada Support Center … Continued
If you ever have questions about DanceWorks Online you can easily access our extensive Knowledgebase where you will be able to search specific subjects/articles and find answers to common questions within our database. To Access the Knowledgebase: Go the DanceWorks main menu. Select Help. Select Knowledgebase The Knowledgebase should open in a different tab … Continued
If you need support you can easily connect to one of our technicians directly through DanceWorks Online. To Connect to a Technician: Click on the main menu(3 horizontal lines) at the top left corner of the home screen and select help. Select Connect to Technician. You will be directed to the Akada Software support … Continued