Akada Software Live Online Support
What is this?
Akada Software's Live Online Support Center lets you instantly chat with an Akada Software representative over the internet!
Our technicians can instantly guide you through the resolution of your issue online, or you can even grant our technician access to your computer, simplifying the resolution of your issue!
Akada Software technicians are available to provide live online support during our normal business hours:
- Mon. - Thurs.: 10am-12:30pm, 1:30pm-5pm EST
- Fri.: 10am-12:30pm, 1:30pm-2pm EST
If you would like to notify Akada Software of an issue before or after our normal business hours, please submit a support ticket here.
Why should I select this option?
- I prefer to resolve my issue over the internet
- I would like an Akada Software technician to connect to my computer and resolve my issue for me
Please fill in the form below and click connect (you must fill in all fields, or our technicians cannot assist you). When prompted, please download the file "Support-LogMeInRescue.exe" to your desktop and then doubleclick on the downloaded file to connect to an Akada Software technician. The file downloaded will automatically remove itself from you computer at the conclusion of your support session.