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Support Center

Akada Software, Inc., publishers of DanceWorks, BalanceWorks and The Master's Organizer, has the tools you need to manage your business. Combine our software with powerful applications like Online Registration and fully integrated credit card payment processing through PowerPay to realize the full potential of your business!

Simplify your business - focus on your passion!

Akada Software Support Center

Welcome to the Akada Software Support Center, your central location to find answers to any questions you may have about your Akada Software product.

If you do not have a current support contract, please click here to visit our online store to purchase one for your product.

I would like to:

Which Option is Right for Me?

  • Support Ticket
    • My support request involves providing Akada Software with an error message or number
    • I prefer to resolve my issue over the internet and email
    • I am not able to call during Akada Software's business hours, but want to let someone know about my problem as soon as possible
  • Get Live Online Support
    • I prefer to resolve my issue over the internet
    • I would like an Akada Software technician to connect to my computer and resolve my issue for me
  • Access the Rescue Gateway
    • An Akada Software technician has asked me to access the Rescue Gateway and has provded me with a PIN
  • Get Telephone Support
    • I prefer to speak to someone on the phone about my issue
  • Get Answers to Frequently Asked Questions
    • I want to activate the email capability in my Akada Software program
    • I have a network license for my Akada Software program and need help setting up a network